Privacy Policy

Casper Building Services, LLC d/b/a Casper Builders, LLC ("Casper Builders," "we," "our," or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from visitors to our website:

1.1 Information You Provide Directly

When you reach out to us through the Contact Us form on our website, we collect only the information you choose to provide, which may include:

  • Your name
  • Email address
  • Phone number

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including:

  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • General geographic location (city/region level)
  • Device type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our Contact Us form and provide quotes or project information
  • Communicate with you about our residential construction services
  • Send periodic emails or updates if you have opted in to receive them
  • Analyze website traffic and visitor behavior to improve our website and services
  • Comply with applicable laws and regulations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us understand how visitors use our site.

We use the following types of cookies and tools:

  • Google Analytics: We use Google Analytics to collect anonymous data about website traffic and visitor behavior. Google Analytics may set cookies on your device. You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.
  • Social Media Pixels: We may use tracking pixels from social media platforms (such as Facebook or Instagram) to measure the effectiveness of our advertising and to deliver relevant ads. These pixels may collect information about your visits to our site.
  • Email Marketing Tools: We use third-party email marketing services (such as Mailchimp) to manage communications with visitors who have opted in to receive emails from us.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

4. Third-Party Services

We use third-party service providers to help us operate our website and deliver our services. These providers may have access to your information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose. Our current third-party service providers include:

  • Google Analytics (website analytics)
  • Meta / Instagram (social media advertising pixels)
  • Mailchimp or similar email marketing platform

Each of these providers maintains their own privacy policies governing the use of your information. We encourage you to review their policies directly.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With third-party service providers who assist us in operating our website or conducting our business, as described above
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Casper Builders, our customers, or others

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

As a visitor to our website, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of marketing communications at any time by clicking the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information provided in Section 9 below.

8. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. California Privacy

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request, please contact us at privacy@casperbuilders.com. We will respond to verified requests within 45 days as required by law.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@casperbuilders.com
Phone: (319) 530-2435

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.